FAQ Page: Frequently Asked Questions
We believe that clarity is a cornerstone of wellness. Here you'll find answers to our most frequently asked questions. If your query isn't answered here, please don't hesitate to contact us directly.
Product & Formula
What is LQ Premium Marine Collagen?
A: LQ Premium Marine Collagen is a high-strength liquid collagen supplement designed to support your body's overall wellness. Each 60ml serving delivers 5,000mg of highly bioavailable, sustainably sourced marine collagen peptides, along with a supportive blend of vitamins and minerals to promote skin elasticity, joint health, and hair and nail strength.
Why is a liquid formula better?
A: Our liquid formula is designed for enhanced bioavailability and a higher absorption rate compared to traditional powders or pills. This means your body can utilize the nutrients more efficiently, leading to better and faster results.
Is this product suitable for vegetarians or vegans?
A: No. As our collagen is sourced from fish, it is not suitable for vegetarians or vegans.
What are the main allergens?
A: The primary allergen is FISH. Please be aware that our products are manufactured in an environment that also handles Milk, Gluten, Soy, and Sulphur Dioxide, though strict cleaning protocols are in place to minimize the risk of cross-contamination.
Does the product contain any artificial additives?
A: No. We are committed to clean, natural ingredients. Our formula contains no artificial additives and is sweetened with natural stevia.
What flavours are available?
A: Our LQ Premium Marine Collagen is currently available in Peach and Raspberry flavours.
Usage & Dosage
How much should I take per day?
A: We recommend two primary dosages based on your goals:
The Foundation: One 60ml bottle per day (5,000mg) for daily maintenance and long-term support.
The Accelerator: Two 60ml bottles per day (10,000mg) for periods of intense training, recovery, or for those seeking more intensive results.
When is the best time to take it?
A: You can take it any time of day that suits your routine. Many of our customers enjoy it in the morning to start their day or after a workout to aid recovery. For best results, be consistent.
Do I need to shake the bottle?
A: Yes. Due to the combination of natural ingredients, some slight sedimentation can occur. We recommend shaking the bottle well before use.
How should I store the product?
A: Store your LQ Collagen in a cool, dry place away from direct sunlight. It does not need to be refrigerated.
Orders & Shipping
Where do you ship to?
A: We currently ship to all locations within the United Kingdom. We are working on expanding our international shipping options soon.
How long will my order take to arrive?
A: Standard shipping within the UK typically takes 3-5 business days. You will receive a confirmation email with tracking information as soon as your order has been dispatched.
What is your returns policy?
A: We accept returns of unopened products within 30 days of purchase. Please visit our "Returns" page for full details on how to initiate a return.
Can I subscribe and save?
A: Yes, we offer subscription plans for your convenience. Subscribing ensures you never miss a day and often comes with a saving on your order. You can find subscription options on the product page.